Dasil Support Services is committed to protecting the privacy of our clients, carers and website visitors. This Privacy Policy explains what information we collect, why we collect it, and how we use and safeguard it in accordance with UK data protection law.

Information We Collect

• • Personal contact details such as name, address, telephone number and email.
• • Care preferences, support requirements and health-related information needed to provide safe care.
• • Communication records from enquiries, assessments, referrals and service delivery.
• • Website usage data including visit behaviour, page views and cookies, when you browse our site.

How We Use Your Information

• • To arrange and deliver domiciliary care services tailored to your requirements.
• • To respond to enquiries, requests and appointments.
• • To keep accurate records of care plans, assessments and support provided.
• • To improve our services and website experience while maintaining confidentiality.

Sharing and Disclosure

We do not sell your personal data. We may share information only when necessary to provide care, for legal compliance, or when you have given consent. This may include:

• • Health and social care professionals involved in your care.
• • Third-party agencies required to support your service delivery.
• • Regulators or authorities when required by law.

Cookies and Website Tracking

Our website may use cookies and similar technologies to improve functionality, measure site usage and personalise your experience. You can manage or disable cookies through your browser settings, but some features may not work correctly if cookies are blocked.

Your Rights

You have rights under UK data protection law including the right to access, correct, remove, or restrict processing of your personal data. To exercise these rights, please contact us at info@dasilsupportservices.co.uk.

Keeping Data Secure

We take appropriate administrative, technical and organisational measures to protect your information from unauthorized access, loss or misuse. Access to personal data is limited to authorised staff only.

Contact Us

If you have questions about this Privacy Policy or wish to update your preferences, contact Dasil Support Services at:

• Address: Turnpike Close, London SE8 4NA
• Phone: 07830 113231 | 07309 229228 | 02086 942259
• Email: info@dasilsupportservices.co.uk